Effective Date: 22/01/2025

Last Updated: 22/01/2025

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, including the form on the “Get Support” page. By using our website, you agree to the practices outlined in this policy.

1. Information We Collect

When you use our “Get Support” form, we collect the following personal information:

• Your name
• Your email address
• Your phone number
• A brief message or inquiry

This information helps us provide personalized support and ensure we meet your needs.

2. How We Use Your Information

The information you provide is used solely to:

• Understand your needs and provide appropriate NDIS support.
• Contact you via phone, email, or text to follow up on your inquiry.

We do not share your personal information with third parties.

3. How We Store and Protect Your Data

We store your personal information securely in our database. We use industry-standard security measures to safeguard your data from unauthorized access, disclosure, or loss. These measures include:

• Encrypted storage of sensitive information.
• Regular monitoring of our systems to prevent security breaches.

4. Your Rights Regarding Your Data

You have the following rights regarding your personal information:

• Access: You can request a copy of the information we have collected about you.
• Deletion: You may request that we delete your information from our systems.

To exercise these rights, contact us at the email address provided below. For security reasons, we may require confirmation of your identity before processing your request.

5. How to Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:
Email: info@fairwayshealth.com.au

6. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.